?? Seasonal Front Desk Agent – Unicoi State Park & Lodge

Become the welcoming face of one of Georgia’s most beloved mountain destinations this season.

?? About the Seasonal Role

As a Seasonal Front Desk Agent at Unicoi State Park & Lodge, you’ll be at the center of the guest experience during one of the most exciting times of the year. From fall foliage getaways to holiday escapes, you’ll help visitors make the most of their time in the North Georgia mountains. If you enjoy connecting with people, thrive in a lively environment, and love the idea of working where others vacation, this role is a perfect fit.

?? What You’ll Do

• Welcome guests with genuine hospitality and guide them through smooth check-ins and check-outs.

• Manage room assignments and accommodate special requests whenever possible.

• Handle phone inquiries, reservations, cancellations, and walk-ins with confidence.

• Stay informed about the property, amenities, and local seasonal attractions to help guests plan their stay.

• Follow established cash-handling, credit, and rate procedures with accuracy.

• Maintain strong knowledge of room types, locations, and selling strategies to support occupancy goals.

• Uphold grooming standards, safety procedures, and Lodge policies.

• Work closely with your team to create a positive, supportive environment.

• Adapt to a flexible schedule that supports our 24/7 lodge operations.

• Assist management with reasonable requests to keep daily operations running smoothly.

?? What Makes You a Great Fit

• 6–12 months of hospitality or customer service experience preferred.

• Strong communication skills and the ability to follow written instructions.

• Comfort with basic math and the ability to interpret information accurately.

• A calm, professional demeanor and solid problem-solving skills.

• Familiarity with computers and point-of-sale systems.

• A team-oriented mindset and willingness to help wherever needed.

• Flexibility to adjust to seasonal business demands and varying schedules.

?? Why You’ll Love Working Here

This isn’t just a front desk job—it’s a chance to be part of a team that helps guests create unforgettable seasonal memories in a stunning natural setting. Every day brings new faces, new stories, and new opportunities to make someone’s stay extraordinary. Plus, you’ll get to spend your season surrounded by mountain views, crisp air, and the unique charm of Unicoi.