Administrative Assistant – Unicoi State Park & Lodge

Unicoi State Park & Lodge is seeking a detail-oriented and service-driven Administrative Assistant to support daily operations and help ensure an exceptional experience for our guests and team members. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys being the organizational backbone of a busy lodge.

Key Responsibilities

• Manage scheduling for leadership and departmental teams

• Answer and route phone calls with professionalism and courtesy

• Support guest satisfaction efforts by responding to inquiries and assisting with issue resolution

• Prepare reports, correspondence, and internal communications

• Maintain organized records, files, and office systems

• Assist with event coordination, meeting preparation, and administrative logistics

• Provide general support to management and front-of-house teams as needed

Qualifications

• Strong communication and customer-service skills

• Proficiency with Microsoft Office and basic office technology

• Excellent organization, time management, and attention to detail

• Ability to multitask and maintain composure in a hospitality setting

• Prior administrative or hospitality experience preferred

Why Join Us Work in one of Georgia’s most beautiful natural settings while being part of a team dedicated to creating memorable guest experiences. Competitive pay, supportive leadership, and opportunities for growth are all part of the Unicoi experience.