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Seasonal Front Desk Agent

Department: Front Desk
Location: Helen, GA

Seasonal Front Desk Agent – Unicoi State Park & Lodge

Spend your season where others come to escape.

Nestled in the heart of the North Georgia Mountains, Unicoi State Park & Lodge is seeking energetic, friendly, and service-focused individuals to join our Front Desk team for the season. If you love meeting new people, thrive in a fast-paced environment, and enjoy creating memorable experiences, this is more than a job—it’s an opportunity to be part of the adventure.

Why Join Unicoi This Season?

Imagine spending your workdays surrounded by breathtaking mountain views, welcoming guests from across the country, and helping families, couples, hikers, and adventurers make unforgettable memories. From vibrant fall colors to cozy mountain getaways, you'll be at the center of every guest's experience.

Whether you're building hospitality experience, looking for a fun seasonal opportunity, or simply want to work in one of Georgia's most beautiful destinations, we'd love to meet you.

What You'll Do

As a Seasonal Front Desk Agent, you'll be the first smile guests see and the last impression they take with them.

  • Welcome guests with genuine Southern hospitality and ensure smooth check-ins and check-outs.
  • Assist with reservations, room assignments, special requests, and guest inquiries.
  • Answer phones, process bookings, and provide information about the lodge, park, and local attractions.
  • Help guests discover all the outdoor adventures and seasonal experiences Unicoi has to offer.
  • Handle cash, credit card transactions, and guest accounts accurately.
  • Work alongside a supportive team to create exceptional guest experiences.
  • Maintain professional standards while helping keep operations running smoothly.

What We're Looking For

  • Friendly, outgoing personality with a passion for customer service.
  • Previous hospitality, retail, or customer service experience preferred.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and learning reservation systems.
  • Ability to multitask while maintaining a positive attitude.
  • Dependable, flexible, and eager to be part of a team.
  • Availability to work weekends, holidays, and varying shifts as needed.

Perks of the Position

  • Work in a beautiful mountain resort setting.
  • Gain valuable hospitality and guest service experience.
  • Free daily employee meal.
  • Be part of a fun, supportive, and energetic team.
  • Enjoy a workplace where every day is different.
  • Create memorable experiences while making lasting friendships.

Apply Today!

If you're looking for a seasonal position that's more than just a paycheck, join us at Unicoi State Park & Lodge and help create unforgettable guest experiences in one of Georgia's most scenic destinations.

Your next adventure starts at the front desk.

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